Who we are
We are consultants and collaborators
Establish and operate a Global Business Services Centre rendering in:
ITO services in: Application Development and Maintenance IT Helpdesk/Tech Support Software Development
KPO service in: Project Management Provision of implementation, maintenance and technical services related to the above mentioned solutions and services.
How we do it
Application Development and Maintenance
Application Development & Maintenance Outsourcing will provide clients with application development and customisation based on their business requirements.
Our developers will be assisting clients in designing, developing and testing complex applications tailored to their market and needs. Application Development & Maintenance Outsourcing will include the following key processes:
IT Project Manager and Creative Director will review clients target audience, intentions and needs. To propose the type and way of interaction for the clients target audience. By conducting process analysis and survey, clients applications will remain efficient, achieving the optimum results of providing efficient information, fasten sales cycle and securing sales.
IT Project Manager, Project Coordinator and support team will assist clients in the setting up of coherent development environment, including works on required procedures and tools to develop, test and deploy of the relevant applications.
Support team will define test cases and automize testing processes using various tools, as well as debugging the application. This process will also include the following:
- Compatibility Testing (OSs and browsers).
- Functional/Regression testing.
- Performance/Stress testing.
This service will provide clients with content customization for their customers/end-users to create highly personalised selection to fit their requirements/preferences. This will provide more value to customer by allowing them to create better preferences and identity.
- Brainstorming with Clients Brief/Ideas with existing/newly appointed consultant.
- Collection of information to be digested for further and details proposal.
- Proposal of Art Directions, Styles, Concept to the Clients.
- Further collections of comments.
- Proposal of marketing directions.
Finalising the directions on Concept, Marketing strategies and agreement to go ahead.
Proposal of Resources Cost and schedule of process upon the agreement of Concept, Art Direction and Marketing Strategies.
- Collection of information on the target audience and to propose and highlights on areas requiring more emphasis and campaign of the message to be carried out.
- Identify areas of responsibility for each party involve internally and externally/commissioning of experts.
- Setting up intermediate meetings with consultants to ensure the alignment of the product development.
- Ensuring milestone is met and reports of progress to managements.
Project Management
Project Management Team will be managing our clients portfolio, specifically targeting the Property Development Industry, from key processes like design stage to implementation & performance tracking. Our support team of subject specialists will efficiently manage the key processes and provide the best possible option to meet clients deadline and budget.
The Project Management Team will also be managing and coordinating with Agencies like Advertising, Event Organisers and etc. to ensure the project completes in the stipulated timeline and budget.
Moreover, Project Management Team provides clients with the best talents or specialties that suit our clients needs. The Project Management Outsourcing Services will include the following key stages:
24hrs Services & Support
The 24hrs Service & Support will provide clients with 24hrs support and update of information especially to a large chain of businesses. The Support Team will be managing the launch/support of new products or real time simulation of sales in multiple countries at once.
Built-in root cause analysis helps to identify and automatically fix potential problems before performance is affected. The Tech Support will automatically carry out clients pre- specified instructions to fix problems such as restarting sluggish servers and the applications that reside on them without human intervention. The Tech Support will also automatically dispatch on-site service providers to address high priority issues. By automating corrective actions, IT organizations decrease problem resolution time and improve system availability. The Tech Support Outsourcing will provide clients with the following key services:
This group will provide onsite technical support and will be offered as part of its IT support service product offerings. IT onsite support is often required as an extension of the IT help desk where onsite support engineers would be dispatched by the help desk or call center when fault could not be resolved remotely by the desk/center. This is currently managed by Individual Site location engineers.
This service Provides the support to operate, maintain, and monitor the existing application to achieve desired business continuity. The support team will recommend comprehensive tools to perform system monitoring and maintenance to provide real-time feedback, alerting, and remediation.
Software Development
Software Development Outsourcing will provide global clients with a comprehensive Software Product Development Life Cycle Services from Conception to Deployment for both Independent Software Vendors (ISVs) and Software Product Development Companies.
Throughout the lifetime of a product, owners may need ongoing assistance with updates to the hardware or software, new features, additional training, or troubleshooting. This service can provide software support and the necessary experience in supporting customers throughout all stages of the production lifetime of products.
IT Helpdesk/Tech Support
Tech Support Outsourcing will provide clients with services that includes maintenance, support and update of clients database plus add-on of new products/ services to their technology platform.
The Tech Support Outsourcing will also include resolving data issues and fixing any defects within the applications and monitoring user feedback.
$120
Monthly
Social Media
Continually monetize process-centric best practices before technically sound e-business. Authoritatively optimize tactical deliverables.
Uniquely customize empowered e-services after excellent schemas. Assertively enhance enterprise-wide quality vectors before.
$280
Monthly
Real-Time Data
Assertively repurpose emerging process customize empowered improvements whereas one-to-one web services. Dramatically deploy low-risk.
Continually monetize process-centric best practices before technically sound e-business. Authoritatively optimize tactical deliverables.
$400
Monthly
Online Marketing
Uniquely customize empowered e-services after excellent schemas. Assertively enhance enterprise-wide quality vectors before.
Assertively repurpose emerging process improvements customize empowered whereas one-to-one web services. Dramatically heading deploy.